Confidence over Judicial Proceedings from the Perception of Plaintiff and Defendant: An Empirical Study on Tangail Court, Bangladesh
DOI:
https://doi.org/10.65826/JSAI.1.1.2026.62Keywords:
Plaintiff, Defendant, Trust, Confidence, KnowledgeAbstract
Procedures of the court, whether criminal or civil, are the processes that are used for the court system to process the collection, distribution, or protection of rights of a person or thing. The research seeks to measure plaintiffs and defendants’ trust in court, the extent of the performance of court sanction of court employees and access to justice and to explore overall confidence. The study collected quantitative data using the purposive sampling technique with the help of quantitative survey (N=57) in Tangail district court. The main findings show that 85.2% of respondents are men, and the majority (36.7 and 35.5%) are between the ages of 21-30 or 31-40 years, and 65% live in rural areas. Although the majority of cases are that of property-related crimes (63.3%) or riot (33.3%). The level of confidence in court is mostly moderate, and judges’ performance ranks low. Respondents identify high costs (40.4%) and the length of the process as significant obstacles. Confidence rate is lower across all procedural stages and level of information about the process is restricted (57.9%). To get better, the government needs to tackle caseloads, delays, costs, corruption and other issues to promote a more accessible and credible system.
References
Akanda, M. M. M. (2016). Citizens’ trust in public institutions: Exploring trust in public officials of Bangladesh (Master’s thesis, North South University). North South University. https://www.northsouth.edu/newassets/files/ppg-research/PPG_5th_Batch/1._MahadiCitizensTrustin_Public_Institutions_Exploring_Trust_in_Public_Officials_in_Bangladesh.pdf
Akkas, S. A. (2002). Judicial independence and accountability: A comparative study of contemporary Bangladesh experience (Doctoral thesis, University of Wollongong). Research Online, University of Wollongong. https://ro.uow.edu.au/theses/1856
Akram, M. S. (2017). A critical analysis of access to justice in Bangladesh. International Journal of Humanities and Social Science Invention, 6(8), 50–58. https://www.ijhssi.org/papers/v6(8)/Version-3/G0608035058.pdf
Albers, P. (n.d.). Performance indicators and evaluation for judges and courts (Council of Europe). Council of Europe. https://rm.coe.int/performance-indicators-and-evaluation-for-judges-and-courts-dr-pim-alb/16807907b0
Alim, M. A., & Ali, T. O. (2007). NGO-shalish and justice-seeking behaviour in rural Bangladesh (BRAC Research Report). BRAC Research and Evaluation Division. https://bigd.bracu.ac.bd/wp-content/uploads/2007/11/NGO-Shalish-and-Justice-Seeking-Behaviour-in-Rural-Bangladesh.pdf
Aydın Çakır, A., & Şekercioğlu, E. (2016). Public confidence in the judiciary: the interaction between political awareness and level of democracy. Democratization, 23(4), 634–656. https://doi.org/10.1080/13510347.2014.1000874
Benesh, S. C. (2006). Understanding public confidence in American courts. The Journal of Politics, 68(3), 697–707. https://doi.org/10.1111/j.1468-2508.2006.00455.x
Bhuiya, A., Sharmin, T., & Hanifi, S. M. (2003). Nature of domestic violence against women in a rural area of Bangladesh: Implication for preventive interventions. Journal of Health, Population and Nutrition, 21(1), 48–54. https://pubmed.ncbi.nlm.nih.gov/12751674/
Dakolias, M. (1999). Court performance around the world: A comparative perspective (World Bank Technical Paper No. 430). World Bank. https://doi.org/10.1596/0-8213-4436-6
de Oliveira Gomes, A., de Aquino Guimaraes, T., & Akutsu, L. (2016). The relationship between judicial staffand court performance: Evidence from Brazilian state courts. International Journal for Court Administration, 8(1), 12–19. https://doi.org/10.18352/ijca.214
Gibson, J. L., Caldeira, G. A., & Spence, L. K. (2003). Measuring Attitudes toward the United States Supreme Court. American Journal of Political Science, 47(2), 354–367. https://doi.org/10.2307/3186144
Hossain, M. M. (2017). Effective judiciary and citizens’ rights: A study - Bangladesh perspective. Australasian Journal of Law, Ethics and Governance, 3(1), 1–10.
Jamil, I., & Askvik, S. (2013). Citizens’ trust in public officials: Bangladesh and Nepal compared. In I. Jamil, S. Askvik, & T. Dhakal (Eds.), In search of better governance in South Asia and beyond (Public administration, governance and globalization, Vol. 3). Springer.
https://doi.org/10.1007/978-1-4614-7372-5_9
Frank, R. H. (2019). How Rising Income Inequality Threatens Access to the Legal System. Daedalus, 148(1), 10–18. https://www.jstor.org/stable/48562959
Kim, S. (2010). Public Trust in Government in Japan and South Korea: Does the Rise of Critical Citizens Matter? Public Administration Review, 70(5), 801–810. http://www.jstor.org/stable/40802376
Levi, M., & Stoker, L. (2000). Political trust and trustworthiness. Annual Review of Political Science, 3, 475–507. https://doi.org/10.1146/annurev.polisci.3.1.475
Mishler, W., & Rose, R. (2001). What are the origins of political trust? Testing institutional and cultural theories in post-communist societies. Comparative Political Studies, 34(1), 30–62. https://doi.org/10.1177/0010414001034001002
Reiling, D., & Contini, F. (2022). E-justice platforms: Challenges for judicial governance. International Journal for Court Administration, 13(1), 6. https://doi.org/10.36745/ijca.445
Roberts, J. V. (2007). Public confidence in criminal justice in Canada: A comparative and contextual analysis. Canadian Journal of Criminology and Criminal Justice, 49(2), 153–184. https://doi.org/10.3138/RN84-2371-2482-MR06
Sampaio, J. O., De-Losso, R., & Cunha, L. G. (2014). Confidence in the judicial system: Evidence from Brazil. SSRN. https://doi.org/10.2139/ssrn.2470151
OECD. (2019). Linking the indigenous Sami people with regional development in Sweden (OECD Rural Policy Reviews). OECD Publishing. https://doi.org/10.1787/9789264310544-en
Stoutenborough, J. W., & Haider-Markel, D. P. (2008). Public confidence in the U.S. Supreme Court: A new look at the impact of Court decisions. Social Science Journal, 45(1), 28–47. Retrieved September 3, 2022, from https://doi.org/10.1016/j.soscij.2007.12.012
Tansey, J., & O’Riordan, T. (1999). Cultural theory and risk: A review. Health, Risk and Society, 1(1), 71–90. https://doi.org/10.1080/13698579908407008
UNDP. (n.d.). Access to justice. https://www.undp.org/rolhr/justice/access-to-justice
Van De Walle, S. (2009). Confidence in the criminal justice system: Does experience count? British Journal of Criminology, 49(3), 384–398. https://doi.org/10.1093/bjc/azp001
Wallace, A., & Goodman-Delahunty, J. (2021). Measuring Trust and Confidence in Courts. International Journal for Court Administration, 12(3), 1–17. https://doi.org/10.36745/IJCA.418
Downloads
Published
How to Cite
Issue
Section
License
Copyright (c) 2026 Md. Nahid Hasan, Moonmoon Binta Aziz , Amin Mohammed Ismail, Md. Nur-A-Alam Nuhas

This work is licensed under a Creative Commons Attribution 4.0 International License.



